General & Disclaimer

1.1. In these Terms
& Conditions (“T&Cs”), “We”, “Us”, “Our”, “The AFL Store” or
www.theaflstore.com.au means The AFL Stores Pty Ltd trading as The AFL Store
(ABN 28 588 203 262).



1.2. This website, and our online store (our “Website”), is a channel for
customers to place orders for products we have available for purchase.



1.3. While we endeavour to ensure the functionality of our Site, to the maximum
extent permitted by applicable laws:

we in no way guarantee uninterrupted access to our Site or the security of our
Site.

We do not guarantee the accuracy or completeness of the elements and / or
information published on our Site; and

we disclaim liability for any damage whatsoever, including without limitation
direct, indirect, incidental, special, punitive or consequential damages and /
or loss of profits, business interruption or loss of data or information that
may result from access to our Site and the use of all or part of the elements
or information contained on our Site.

1.4. Illustrations and photos contained on our Site are sample representation
of the Products advertised, and variations may occur from time to time and from
store to store.



1.5. While the information contained on the Website is believed to be accurate
and current, it is provided by The AFL Stores in good faith on an "as
is" basis. The AFL Stores, its directors, officers or employees make no
representation or warranty as to the reliability, accuracy or completeness of
the information contained on the Website, and none of them accept any
responsibility arising in any way (including negligence) for errors in, or
omissions from, the information contained on the Website.



1.6. You may have rights under Australian Consumer Law, and these T&C’s do
not exclude any rights you have under Australian Consumer Law, or any
applicable state/territory legislation.



1.7. To the extent (if any) that the content of the website does not satisfy
the laws of a country other than Australia, it is not directed to persons in
those countries and they should not use the website.

2. Acceptance

2.1. The AFL Store
website and online store (collectively, our “Website”) is licensed and operated
by The AFL Stores Pty Ltd trading as The AFL Store (ABN 28 588 203 262).



2.2. Access and use of theaflstore.com.au website is conditional upon your
acceptance and compliance with the terms, conditions, notices and disclaimers
set out herein (our “T&Cs”). You should read them thoroughly before using
our website and online store, or any goods and services provided through our
website (collectively, our “Services”). Your use of the The AFL Stores website
constitutes your agreement to the T&Cs.



2.3. The AFL Store reserves the right to amend the T&Cs at any time and
without notice to you. The AFL Store may change the T&Cs from time to time,
and your continued use of theaflstore.com.au website after any amendment
becomes effective constitutes an agreement by you to abide, and be bound by,
the T&Cs, as so amended. We will always publish a link to our current
T&Cs from the website homepage at www.theaflstore.com.au.



2.4. These Terms & Conditions shall be governed by and construed in
accordance with the laws of the state of Victoria, Australia. You agree to
submit to the non-exclusive jurisdiction of the courts of the state of
Victoria, Australia.

3. Orders, Pricing & Availability

3.1. Prices displayed
within this Website are shown in Australian dollars (AUD) and include GST where
applicable. Pricing on a product detail webpage may not include delivery
charges (if applicable). Please read the Shipping & Returns details contained
within this website for more information regarding delivery charges.



3.2. Any Order placed by you in the manner described in this website is an
offer to purchase a particular Product for the price (including the delivery
and other charges and taxes) specified in this Website at the time you place
your order on these Terms & Conditions. No order shall be deemed to be
accepted by us until we issue an email acceptance of the order.



3.3. The AFL Store reserves the right to accept or reject your order for any
reason, including, without limitation, the unavailability of any product, an
error in the price or the product description posted on this website, or an
error in your order.



3.5. Prices of products and services, as well as delivery and other charges
displayed on this website are current at the time of issue but may change at
any time and are subject to availability. All pricing on our website is
available online only, and is not transferable in-store, or vice versa, on
occasion where pricing differs between the two.



3.6. Prices displayed on this website are inclusive of GST applied at the rate
of 10%. You are responsible for any taxes, duties or other liabilities imposed
by any government agency, including without limitation, any customs duty, goods
and services taxes or any value added tax imposed on any product or services
acquired or ordered by you from this website.

4. Delivery & Tracking

4.1. We deliver products
via our website worldwide. Please email us on orders@theaflstore.com.au to
enquire about a special volume order. All parcels are shipped from Melbourne,
Australia.



4.2. We endeavour to despatch orders within two business days of you placing
the order. Shipping times are estimated at between 5-10 working days within
Australia and 10-15 working days internationally, depending on the destination
of the purchase.



4.3. Orders choosing Express Post are classed as a VIP order and despatched
asap after receipt of your order. Follow the link to Australia Post's express
post delivery zones. For more urgent deliveries, email orders@theaflstore.com.au
and we will help you to make it happen.



4.4. We suggest delivery direct to your home or workplace as goods are required
to be signed for. Australia Post does not leave parcels at unattended premises,
all parcels will be carded and taken back to the local post office. Delivery to
a street address is preferable as most post office boxes are not sufficient in
size to accommodate orders and/or the goods cannot be signed for.



4.5. In the event that our carrier is unsuccessful in delivering to you on more
than one occasion, the parcel may be returned to our warehouse. In the event
that this occurs you will be liable for any additional freight charges incurred
to resend your parcel.



4.6. Delivery lead times are estimated as accurately as possible. The AFL Store
will not be held liable for third party delays including but not limited to
carrier delays, natural weather events, peak freight periods, country’s
customers (export/import) clearance requirements etc. No compensation will be
paid in the event of delivery deadlines being exceeded.



4.7. Goods delivered within Australia will be sent via eParcel. You will
receive an email to confirm your goods have been shipped and parcel tracking
information so you can check your parcels whereabouts.



4.8. Goods delivered internationally will be sent via DHL. You will receive an
email to confirm your goods have been shipped and parcel tracking information
so you can check your parcels whereabouts.

5. Delivery Charges

5.1. Where applicable,
freight will be charged at the following rates and will be added to your
shopping cart at the time of checkout.



Australia wide



Order value up to $119.98 – Fixed fee of $9.95



Order value over $119.99 - Freight Free



Australia Express Post Flat Fee $25.00 and International Shipping - DHL Flat
Fee $45.00



Free freight offers for purchases over $119.99 is calculated on the cost of the
goods only i.e. postage charges do not make up part of the $119.99.



5.2. Free freight offer is not applicable to Express Post or International
deliveries.



5.3. Deliveries of large/bulky orders may incur additional charges. We will
contact you in such an event to discuss increased shipping costs.



5.4. Please note that each individual country has different customs and duty
charges, it will be the responsibility of the receiver to pay for these
charges. Goods will not be released by the carrier until the charges have been
paid in full. It would be prudent to check with local authorities to ascertain
the charges, or Google Duty Tax calculator for a particular country. Deliveries
of large/bulky orders may incur additional charges. We will contact you in such
an event to discuss increased shipping costs.

6. Payment

6.1. Payment is required
at the time of purchase and placement of your order. Payment is charged/debited
at the end of the complete check-out process. You will not be charged prior to
the final step and can choose not to proceed at any time before payment is
taken.



6.2. We accept payment via Visa, Mastercard, PayPal, Afterpay and The AFL Store
Gift Vouchers. You must comply with the applicable T&Cs of these providers.



6.3. All International orders are charged in Australian dollars (AUD) with the
exchange rate being determined at the time of the credit card authorisation.
Prices listed at the time of checking out include GST, as is required by
Australian law. Purchases delivered internationally are not subject to GST.
Credit card payments will be processed in the name of The AFL Stores Pty Ltd.



6.4. Gift Vouchers should be treated like cash. Lost or stolen Gift Vouchers
will not be replaced or refunded. Gift Vouchers are not redeemable for cash and
cannot be exchanged. The Gift Voucher are partially redeemable and can be used
over multiple purchases. Gift Cards and Vouchers will automatically expire 3
years (36 months) from the issue date or until no amount remain on the gift
voucher. Any unused amount after the expiry of the voucher will not be
available for use. The Gift Voucher can only be redeemed on the www.theaflstore.com.au
website.

7. Risk and Title

7.1. The AFL Store will
retain title to the products you order until you have made payment in full for
those products, but all risk in the products will pass to you upon their
delivery to or collection by a postal or courier service.



7.2. You should consider whether you need to obtain any suitable insurance.

8. Returns, Refunds and Exchange

8.1. Your complete
satisfaction is important to us; if you are not satisfied with your purchase
for any reason, we will happily exchange or issue a credit note to the amount
of the returned items, however you must contact us within fourteen days of the
receipt of your order.



8.2. Where possible, items returned for exchange should be returned in the same
condition as they were sent, in the original packaging, labels intact and the
item unused and unworn. Returns and exchanges must be mailed at your
expense via registered post with a Returns form made available by
contacting orders@theaflstore.com.au.
We cannot accept any liability for goods lost in transit. Credit notes or
exchanges will only be given on the item value; delivery charges are not
refundable. An additional delivery cost may be charged for exchanged items.



8.3. Please choose your apparel and heat-pressed personalisation carefully as
no exchange will be offered on products that have had numbers/names pressed
onto them unless they are faulty.



8.4. We are not required to provide a refund or replacement if you change your
mind. But you can choose a refund or exchange if an item has a major problem.



This is when the item:

has a problem that would have
stopped someone from buying the item if they had known about it

is unsafe

faulty goods

is significantly different from
the sample, image, or description does not do what we said it would, or
what you asked for and cannot be easily fixed

If the problem is not
major, we will repair the item within a reasonable time. If it is not repaired
in a reasonable time you can choose a refund or replacement.

Please keep your proof
of purchase– e.g. your receipt

9. Cancellations and Loss or damaged in transit

9.1. You must contact us
immediately if you wish to cancel your order. If your order has not been
despatched, we shall gladly cancel and refund your order.



9.2. If your order has been despatched you will be responsible for expense of
its return, and all items must be returned in the same condition as when they
were sent, in the original packaging, labels intact and the item unused and
unworn. Upon receipt of the returned items, we shall refund your order. We
reserve the right to refuse items which are not returned in a good condition
and we will not refund any item that has been damaged, worn, washed or had the
labels removed.



9.3. The AFL Store uses reliable mailing services, however mishaps do occur.
All items are checked thoroughly before packaging with care. Should a package
be delayed, arrive damaged or not at all, please contact us promptly by email
or phone so we can discuss the issue.



9.4. The AFL Store will not be held accountable for items that are damaged or
lost during transit and no refunds or credit notes will be provided for items
which are lost or damaged in transit. For this reason, we use delivery
processes that are traceable.

10. Intellectual Property

10.1. Acknowledge that
the copyright in the Site, the software, design, text and graphics comprised in
the Site, the selection and layout of the Site and the content and materials on
the Site (together, the 'Materials') are owned by or licensed to us;



10.2. Must not modify, copy, adapt, store in a retrieval system, reproduce,
upload, post, transmit, sell, distribute in any way or communicate to the
public any material without our prior written consent; and must not frame or
embed in another website any of the material appearing on this Site without our
prior written consent.



10.3. You may store a reproduction of the content on this Site on your local
computer for the sole purpose of viewing the content and materials; and print
hard copies of the content and materials for the sole purpose of viewing and
purchasing Products but not for any other use, including commercial use



10.4. This Site contains registered trademarks and other trademarks which are
protected by law. You must not use any of the marks or trademarks appearing on
the Site or our name or the names of our related bodies corporate without our
prior written consent. You must not use any of the other company, Product and
services marks on the Site that are owned by other third parties (including our
suppliers) without obtaining the relevant third-party owner’s consent

11. Privacy

11.1. You may be asked
to input information about yourself on this Website. We take your privacy
seriously, and your personal information will always be treated in accordance
with our Privacy Policy.



11.2. Please read the Privacy Policy contained within this website. Our Privacy
Policy sets out what information we collect, how we use it and what data we
store.

12. Registration

12.1. You may complete
the customer registration process through our Site before placing an order. Any
personal information that you provide will be used by us in accordance with our
Privacy Policy.

12.2. You may not have
more than one active account, and your account is non-transferable. You may
update, edit or terminate your account at any time through our Site.

12.3. If you choose to
use a workplace email address for your account or to access our Site, then you
are solely responsible for ensuring that you comply with the rules, policies or
protocols that apply to the use of your email address and your workplace
facilities.

13. Link to the other websites

13.1. The
AFL Store website contains links to other sister company websites, and they are
solely provided to you as an additional convenience. You understand and
acknowledge that by clicking or activating such links you will leave our
website and go to the other website, and that we do not screen, review,
approve, or otherwise endorse any content or information contained in these
linked websites.



13.2. The AFL Store has no control over Linked Sites and as such accepts no
responsibility for them or any loss or damage to you that may arise from using
them. Your use of Linked Sites is entirely your choice and responsibility and
is subject to the T&Cs of Linked Sites.